PA & Executive Secretary Skills

PA & Executive Secretary Skills

 “THE PERFECT PA”

A good PA is one of the most valuable business assets an executive manager can have.

A perfect PA is irreplaceable.

The role of a Personal Assistant (PA) today is diverse, multi-faceted, complicated, demanding and challenging.  Often it is an executive role providing high level key administrative support in a busy corporate office. 

The bygone days of simply taking dictation, typing letters and announcing calls are long gone.  Today’s career minded PA needs to be highly skilled, versatile, tactful, organized, pro-active, professional and above all, be able to think on their feet at a moments notice.  Exceptional organizational skills are essential as is impeccable presentation, diplomacy, perception and an unparalleled ability to communicate effectively and productively with people at all levels. 

Program Overview

A good PA makes an enormous contribution to any organization’s effectiveness and requires numerous professional skills to be successful. This 2 day program “THE PERFECT PA” covers the key aspects of the PA role and helps participants develop the personal attributes and abilities for success.  It focuses on skills enhancement, building confidence, improving interpersonal interaction, time management, self motivation and self development.

We touch on the demands, motives and problems of the modern company executive and demonstrate how PA’s can pro-actively expand and improve their contribution to their managers and become a more valuable member of the executive team.

This is a valuable educational experience for all PA’s, and it is delivered in a relaxed and friendly atmosphere.  It is designed to build confidence and will show participants that they are more than capable of delivering all the expectations of their role.

Objectives

Upon completion of the course, participants will be able to:

·          Manage their managers successfully;

·          Improve their  professional relationships and networks

·          Communicate effectively – verbally and in writing

·          Increase their contribution to their executive team

·          Implement better personal management skills

·          Set objectives; prioritize tasks, problem solve and delegate successfully

·          Implement effective office systems, arrange travel and coordinate meetings

·          Deliver the highest quality work to even the most demanding boss.

Course Outline

“No one is more cherished in this world than someone who lightens the burden of another.”  ~Author Unknown